top of page

What to Expect from Counselling: A Guide

  • Writer: Therapy-with-Ben
    Therapy-with-Ben
  • Nov 11, 2025
  • 10 min read

Deciding to start counselling is a huge step, a real act of looking after yourself. But, let's be honest, it often comes with a big dose of uncertainty. What's it really like? I have written this from the perspective of a male counsellor in Cheltenham, Gloucestershire.


In a nutshell, counselling is a confidential, collaborative chat in a safe space. It’s designed to help you explore whatever's on your mind and maybe find some new ways of looking at things. It's a journey that normalises asking for help and empowers you to begin with a bit more confidence. I of course do counselling either in person (face to face) or via Walk and Talk Therapy, in Cheltenham's lovely parks, such as Sandford Park, Cox's Meadow and Pittville Park.


What to Expect From Your First Step Into Counselling


Starting on a therapeutic journey is a brilliant, proactive choice for your mental well-being, yet the unknown can feel pretty daunting. Getting a clear picture of what to expect from counselling right from the start can turn that apprehension into a sense of reassurance. Think of it not as a test you have to pass, but as a supportive partnership focused entirely on you.


The whole process is designed to be as reassuring as possible. From the moment you first get in touch to that initial session, the focus is squarely on creating a space where you feel heard, respected, and safe. This foundation is absolutely crucial for building the trust you need to make real progress.


Your journey will usually involve:


  • A safe, non-judgemental environment where you can talk openly about your thoughts and feelings.

  • A collaborative relationship with a trained professional who is there to guide, support, and sometimes gently challenge you.

  • A clear path toward self-discovery and learning new strategies for coping with life’s curveballs.


Image

Your counsellor acts as a guide, but you are always the expert on your own life. Their role isn't to hand you all the answers, but to help you unlock your own insights and strengths.

Ultimately, counselling gives you the tools and the dedicated time to understand yourself better. This kind of clarity can help you navigate challenges, improve your relationships, and build a more resilient, fulfilling life. It’s a proper investment in your personal growth.


What Really Happens in Your First Session?


That first session can feel like the biggest hurdle, full of unknowns and maybe a bit of dread. But it helps to think of it less like a formal interview and more like a relaxed chat, where we both get to see if we're a good fit. The only goal is to start building a connection in a completely safe, confidential space.


I'll ask some gentle questions to start understanding your world—your background, what's been difficult recently, and what you're hoping to get out of our time together. This is never about judgement; it's simply about getting a clear picture so I can support you in the best way possible.


Laying the Groundwork for Trust


Beyond getting to know you, this initial meeting is also about sorting out the practical side of things. It’s our chance to set up the framework for our therapeutic relationship, making sure you feel secure and clear on everything from the very beginning.


You can expect us to cover:


  • Confidentiality: I'll explain the firm boundaries of privacy, so you know that what you share is kept safe.

  • Session logistics: This just means the practical bits like fees, scheduling, and my cancellation policy.

  • Your goals: We'll open up a conversation about what brought you here and what changes you're hoping to see in your life.


This conversation helps to demystify the whole process, turning what might feel like a source of anxiety into a straightforward, foundational meeting designed to build real rapport. For a deeper look, you can explore my detailed guide on what happens in counselling sessions.


The single most important outcome of the first session is for you to leave feeling heard, respected, and hopeful about the journey ahead. It’s about establishing a connection, not finding immediate solutions.

The need for this kind of structured support is certainly growing. Demand for mental health services in the UK has risen sharply, with the prevalence of common mental disorders in adults increasing from 17.6% in 2007 to 22.6% by 2023/24. It's a clear, long-term trend showing more and more people are reaching out for help. You can learn more about UK mental health pressures from the BMA.



Posted by: Therapy-with-Ben


The Rhythm of a Typical Counselling Session


So, you’ve made it through the first meeting. What happens next? Once you've settled in, what does a regular session actually feel like? While every conversation is unique to you, there's a predictable and comforting rhythm to the typical 50-minute therapy hour.


Think of it as a guided conversation with a clear beginning, middle, and end. This structure isn’t about being rigid; it’s about creating a safe and reliable container for the work we do together. It allows you to explore difficult feelings and experiences, knowing you’re supported every step of the way. This reliable pattern is what helps build trust and makes the process feel manageable week by week.


This simple infographic gives you a quick visual of how a session generally flows, from the initial check-in to wrapping up.


Infographic about what to expect from counselling

As you can see, it's a collaborative journey. We move from reviewing your week to digging into the main issues and, finally, thinking about the days ahead.


The Three Phases of a Session


Most sessions naturally break down into three distinct phases. Each part serves a purpose, helping to guide our conversation smoothly and make the most of our time together.


The table below breaks down what you can expect during a typical 50-minute hour, clarifying what’s happening at each stage and the roles we both play in the process.


Session Phase

What Happens

Your Role

Counsellor's Role

The Check-In (First 10-15 mins)

We'll start by touching base on your week. We'll chat about significant events, feelings that have come up, or progress on things we talked about last time.

Share what's been on your mind, highs or lows.

Listen actively, ask clarifying questions, and help identify themes for the session.

The Main Exploration (Next 25-30 mins)

This is the core of our work. We'll delve deeper into a key topic, work through a specific challenge, or explore patterns in your thoughts and behaviours.

Be open and curious. Explore your thoughts and feelings as they arise.

Guide the exploration, offer reflections, introduce new perspectives, and ensure a safe space.

The Wind-Down & Reflection (Final 5-10 mins)

We'll finish by summarising key insights from our conversation. This helps consolidate what you've learned and we might identify a takeaway for the week.

Reflect on the session's key moments and share any final thoughts.

Help summarise the session, ensure you feel grounded, and bridge the gap to the next meeting.


This clear, three-part flow is designed to feel dependable. When you know what to expect each week, it can reduce any anxiety and allow you to engage more deeply and freely with the work at hand.


Finding the Right Therapeutic Approach for You


Counselling isn’t a one-size-fits-all solution; it's a field with lots of different approaches, each offering a unique way of looking at what you're going through. Knowing a little about them can help you understand what to expect from counselling, as your therapist will draw from a 'toolkit' of methods to best suit you and your needs.


Think of it like having different maps for the same journey. One map might focus on the terrain you've already covered (your past), another might show the most direct route from A to B (your current thoughts and actions), and a third could be all about your inner compass (your own capacity for growth). None of them is inherently 'better'—the best one is simply the one that helps you get where you want to go.


Common Counselling Models in the UK


While there are many different therapeutic styles out there, a few are particularly common here in the UK. Each one gives us a different framework for our conversations.


  • Person-Centred Therapy: This approach is built on the belief that you are the expert on your own life. My role isn't to give you answers, but to provide a supportive, non-judgemental space for you to explore your feelings and find your own path forward.

  • Cognitive Behavioural Therapy (CBT): CBT is a bit more structured and zeroes in on the powerful link between what you think, how you feel, and what you do. We'd work together to spot and challenge unhelpful thinking patterns to make practical, positive changes.

  • Psychodynamic Therapy: This model delves into how your past experiences, especially from childhood, might be unconsciously shaping your feelings and relationships today. The aim is to bring these underlying patterns to light, giving you a much deeper self-awareness.


The goal is never to fit you into a specific therapeutic box. A good counsellor will often blend these approaches, creating a flexible and personalised path that feels right for you.

The demand for these talking therapies has really grown. In the UK, NHS Talking Therapies delivered over 671,000 courses of treatment in a recent 12-month period. That's a 10% increase from before the pandemic. These numbers show just how vital and effective counselling is, but they also highlight the pressure on services as more and more people reach out for support.


You can read more about these NHS therapy statistics. For a more detailed look at the different types, have a look at our guide to types of counselling in the UK.



Posted by: Therapy-with-Ben


Why the Counsellor-Client Relationship Is Key


Two people sitting opposite each other in a counselling session, creating a safe and trusting environment.

More than any specific technique or fancy theory, the single most powerful driver for change is the relationship you build with your counsellor. This connection, often called the ‘therapeutic alliance’, is really just a partnership built on trust, empathy, and mutual respect.


Think of it as the bedrock upon which all the real, meaningful work is built. Without it, you’re just going through the motions.


When you're figuring out what to expect from counselling, it’s so important to focus on this connection. A strong alliance feels like you’re being truly heard, without an ounce of judgement, in a space where you can be completely vulnerable. It’s this sense of safety that gives you the freedom to unpack difficult feelings and experiences.


Finding the Right Fit


It is completely and totally okay if the first counsellor you meet isn't the one for you. In fact, it’s normal. Finding the right 'fit' is a massive part of the process, and you should feel empowered to find a professional you genuinely connect with.


Think of it like finding a trusted guide for a tough journey—you have to feel comfortable with the person leading the way. You can learn more by exploring our post on what makes the therapeutic relationship key to success.


The quality of the relationship between you and your counsellor is consistently shown to be a better predictor of a positive outcome than any specific therapeutic method used.

It's encouraging to see that public attitudes towards therapy in the UK are shifting for the better. A recent survey found that 35% of UK adults have sought therapy, and an overwhelming 75% would be willing to recommend it. You can discover more about public perceptions of counselling from BACP.



Posted by: Therapy-with-Ben


How to Recognise Progress in Your Journey



So, how do you actually know if counselling is working for you? It’s a great question, and the answer isn’t always a dramatic, movie-style breakthrough. Progress in therapy is often much quieter—a series of small, meaningful shifts that build on each other over time. It's helpful to let go of the idea of a simple 'cure' and instead learn to spot the subtle but significant changes happening within you.


The path of personal growth is rarely a straight line. You might have a few weeks that are full of powerful insights, followed by sessions that feel a bit stuck or even challenging. This is completely normal and, honestly, an expected part of the process. When you're figuring out what to expect from counselling, it’s important to remember that tracking progress is something you and your counsellor do together.


Spotting the Signs of Growth


Keeping an eye on your progress is a team effort. It starts with setting some clear, achievable goals together and then paying attention to how the work we do in our sessions starts to show up in your day-to-day life. The signs can be big and obvious, but more often they're small shifts—from tangible new skills to deeper internal changes.


You might notice things like:


  • New Coping Skills: Instead of falling back on old habits, you start using new strategies to handle tough emotions like anxiety or stress.

  • Improved Self-Awareness: You begin to understand your own patterns, triggers, and reactions with a lot more clarity and a lot less self-judgement.

  • Healthier Relationships: Communication with the people in your life gets better, you find it easier to set boundaries, and your connections start to feel more real and supportive.


The real aim is to set realistic expectations. Counselling offers the tools, guidance, and support, but it's you who becomes the agent of change in your own life. You are the one doing the hard work.

Learning to recognise these subtle shifts is what it's all about. It could be as simple as handling a stressful situation at work better than you would have six months ago, or just noticing a negative thought without letting it spiral. These are the real markers of your journey’s success.



Posted by: Therapy-with-Ben


Got Questions About Starting Counselling?


It’s completely normal to have a few practical questions spinning around in your head before you start this journey. Getting some clear answers can really help calm any last-minute nerves, making it that much easier to take the first step. Here are some straightforward answers to the questions I hear most often.


How Long Will I Need to Be in Counselling?


Honestly, there’s no one-size-fits-all answer here—the length of time is completely unique to you. Some people find that a shorter burst of therapy, maybe 6-12 sessions, is exactly what they need to work through a specific problem. Others get more from longer-term work, which allows for a much deeper exploration of things.


The important thing is that we'll figure it out together. We'll chat about what feels right for you and agree on a plan that matches your goals.


Is Everything I Say Completely Confidential?


Yes, absolutely. Confidentiality isn't just a buzzword; it's the absolute foundation of what I do. As an ethical counsellor, I'm bound by law and professional standards to keep what you share in our sessions completely private.


The only exceptions are in very rare and specific situations where there’s a serious risk of harm to you or someone else. We'll go over this clearly in our first meeting so you know exactly where you stand.


What if I Don’t Know What to Talk About?


That's such a common worry, so please don't let it stop you. You really don't need to come in with a script or a prepared speech. A good counsellor knows how to get the ball rolling in a gentle, natural way.


Often, it starts with a simple question like, 'What's brought you here today?' From there, you'd be surprised how the conversation just starts to flow.



At Therapy with Ben, I am here to guide you on your path towards better mental health and personal growth in a comfortable and supportive environment. If you’re looking for support, find out more about my counselling services in Cheltenham.

Ready to talk? Book your first confidential session here. This blog was powered by Outrank, a platform that helps me as a busy counsellor create useful content and connect with others. Read more about building visibility as a private practitioner.


 
 
 

Comments

Rated 0 out of 5 stars.
No ratings yet

Add a rating
bottom of page